Frequently asked questions to help you buy a voucher, a gift box or an item - D&O MANAGEMENT SAS
Are gift boxes sent immediately after purchase?
At D&O MANAGEMENT SAS, you have the option to receive your gift box immediately in digital format after purchase, or choose to have a gift pouch sent to your home.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for stays, spa experiences, or gift vouchers valid for all services of our establishment D&O MANAGEMENT SAS.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check delivered directly to the beneficiary without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order with D&O MANAGEMENT SAS.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when finalizing your order. This option allows you to customize the delivery according to your preferences and those of the recipient, with the guarantee of a direct and secure rate at D&O MANAGEMENT SAS.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be customized according to your wishes, with home delivery or in digital version for immediate redemption. Take advantage of our gift boxes to offer unique experiences with D&O MANAGEMENT SAS.
How do I create a group fund and invite people?
To create a kitty and offer a gift box, select the dedicated option during your purchase. You can then invite participants by email or via a shareable link. The gift boxes from D&O MANAGEMENT SAS offer a unique and customizable wellness experience.
How can I choose the amount for a gift card?
To choose the amount of a gift check, you can freely select the amount that fits your budget from the available options, valid for all the Resort's services: hotel, golf, spa, restaurants. At D&O MANAGEMENT SAS, you thus offer a customized experience to your loved ones.
How can I log in to my account?
To access your account at D&O MANAGEMENT SAS, use the email address and password you chose during registration. If you have forgotten your password, you can reset it directly on the login page.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at D&O MANAGEMENT SAS.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time on our website. They will all be included in your order and you can give them to your loved ones as you wish, with D&O MANAGEMENT SAS.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our D&O MANAGEMENT SAS website.
How do I purchase or give a gift box?
To offer a gift box, choose the one that matches your desires, personalize it with a message, and finalize your order. You can opt for a physical version delivered to your home or an immediate digital send. All our gift boxes are available at advantageous prices directly from our official D&O MANAGEMENT SAS store.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our gift vouchers allow the recipient to freely choose the experience they like among the services of our establishment D&O MANAGEMENT SAS, whether it's for a stay, a spa getaway, or a gastronomic experience.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on the specific conditions of each gift box. You can choose and customize your gift box as you wish, with immediate delivery in digital version or a gift envelope sent to your home, at D&O MANAGEMENT SAS.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your gift box. Our team is committed to responding to you within 48 business hours, D&O MANAGEMENT SAS.
Is the gift box customer service reachable by phone?
The customer service of D&O MANAGEMENT SAS is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email or through an online form for any questions regarding your gift box.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information at D&O MANAGEMENT SAS.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. Opening hours are indicated on the contact page of our establishment D&O MANAGEMENT SAS.
Is there a dedicated customer service for gift boxes?
D&O MANAGEMENT SAS offers customer service to assist you with the use of your gift box. You can benefit from various services, such as stays, spa access, and massages, with options like the Échappée des Sens or the Échappée des Rêves.
Is there a dedicated FAQ for gift boxes?
This FAQ is designed to guide you through the use of your gift box. You will find information about the available services, such as stays, massages, and meals, as well as the validity and customization of your box at D&O MANAGEMENT SAS.
Is spa access included in my gift box?
Access to the spa is included in some of our gift boxes, such as the 'Escape of the Senses' or the 'Escape of Dreams', which offer a unique wellness experience including a massage and lunch. Check the details of your gift box to confirm the services included at D&O MANAGEMENT SAS.
Does the recipient of a gift box have access to the same services as other customers?
As a gift box beneficiary, you have access to the same services as other customers of our establishment D&O MANAGEMENT SAS, subject to the specific conditions of each gift box.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find the necessary information to fully enjoy your experience at D&O MANAGEMENT SAS.
Is parking included in my gift box?
Parking is not included in the gift boxes offered by D&O MANAGEMENT SAS.
Is breakfast included in my gift box?
Breakfast is included in the Discovery Stay package, which offers one night for two people in a Deluxe Suite with a buffet breakfast at D&O MANAGEMENT SAS.
Is special attention given to the recipient of a gift box?
Recipients of D&O MANAGEMENT SAS gift boxes enjoy a unique wellness experience, including traditional massages and access to the spa. Specific terms are detailed upon booking for personalized attention.
Is a welcome drink included in my gift box?
The Terre Blanche Hotel Spa Golf Resort gift boxes include access to the spa and wellness services, but the welcome drink is not mentioned among the services offered. To fully enjoy your experience, you can relax in one of the best spas in Europe, located in Provence-Alpes-Côte d'Azur, at the heart of the resort managed by D&O MANAGEMENT SAS.
Should we bring towels to the Spa?
The towels are provided by the spa at Terre Blanche Hotel Spa Golf Resort. You do not need to bring any during your visit to D&O MANAGEMENT SAS.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them to your liking. Our gift boxes are available in gift pouch version and can be sent immediately in digital format, with a variety of services to choose from to satisfy everyone. D&O MANAGEMENT SAS offers customization options to make your gifts unique.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital format or in paper format. The delivery terms are specified at the time of purchase, at our establishment D&O MANAGEMENT SAS.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large quantity purchases, with a customized quote based on the ordered volume at D&O MANAGEMENT SAS.
Do you offer an advantageous and personalized solution for works councils (CSE)?
D&O MANAGEMENT SAS offers custom solutions for works councils, with preferential rates and customization options for gift boxes tailored to your needs.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, please provide us with your order number and the new details. The update will be made as soon as possible according to the conditions of our establishment D&O MANAGEMENT SAS.
How can I leave a review for my gift box?
To share your experience, log in to your customer account and leave a review about your gift box. The terms may vary depending on the services chosen, but you can express your satisfaction directly online at D&O MANAGEMENT SAS.
How can I contact the store?
For any questions regarding our gift boxes, you will find detailed information on our website, including terms of use and the services included. Our gift boxes are available for stays, spa experiences, or gift vouchers valid at our establishment D&O MANAGEMENT SAS.
Is there a dress code for the gift box?
The dress code to enjoy your gift box depends on the chosen services. For a wellness experience at the spa, comfortable and appropriate attire is recommended, while a meal at the restaurant may require more elegant attire. These details are specified upon booking at our establishment D&O MANAGEMENT SAS.
From what age can I get a treatment?
The minimum age to receive a treatment is generally 16 years old, but this may vary depending on the chosen services. For a unique wellness experience, such as those offered by Terre Blanche Spa, please check the specific conditions of each gift box at D&O MANAGEMENT SAS.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is necessary. D&O MANAGEMENT SAS gift boxes include stays, spa experiences, or gift vouchers for various services, and it is important to book in advance to guarantee the availability of the chosen services.
How can one access the hotel from the airport?
To access the Terre Blanche hotel from the airport, you can arrange a private transfer or use the available public transportation. The resort is located in the Pays de Fayence, in Provence Côte d'Azur, a region easily accessible from major airports. D&O MANAGEMENT SAS recommends checking the transport options at the time of booking for a hassle-free stay.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is ensured at our establishment D&O MANAGEMENT SAS, located in the Terre Blanche resort, which offers adapted facilities for a comfortable stay.
Are pets allowed in the establishment?
The Terre Blanche Hotel Spa Golf Resort establishment of D&O MANAGEMENT SAS does not accept pets.
Where can I find the menus?
The restaurant menus are available on the Terre Blanche Hotel Spa Golf Resort website, a partner of D&O MANAGEMENT SAS. You will also find details of the services included in each gift box.
What are the hours of operation?
The opening hours of our establishment D&O MANAGEMENT SAS vary depending on the services and treatments. For a stay or a wellness experience, you will enjoy the exceptional facilities of Terre Blanche Hotel Spa Golf Resort, located in the Pays de Fayence in Provence Côte d'Azur.
Is there parking available near the establishment?
The Terre Blanche Hotel Spa Golf Resort has a nearby parking lot for the convenience of its customers. You can thus park easily during your stay at D&O MANAGEMENT SAS.
What are the delivery methods for gift boxes/vouchers?
D&O MANAGEMENT SAS gift boxes can be delivered by email or by mail according to your preference. You can choose to send an immediate digital version or a gift pouch to your home.
Is postal delivery offered?
We offer postal delivery of our gift boxes. You can also choose an immediate digital version or a gift pouch delivered to your home, to offer a wellness experience or an unforgettable stay at our establishment D&O MANAGEMENT SAS.
In addition to gift boxes, is it possible to order or have items delivered?
At D&O MANAGEMENT SAS, we only offer gift boxes for stays, spas, golf, or gastronomic experiences at our partner establishments. For additional items, you can consult the specific conditions of the chosen establishment.
Is the gift box available in physical format?
Yes, our gift boxes are available in physical format and can be delivered to your home. You can also choose a digital version for immediate receipt, with the possibility to customize your box as you wish at D&O MANAGEMENT SAS.
Is the box presented in a neat packaging?
Yes, our gift boxes are presented in an elegant and carefully crafted pouch, ready to be given. You can also choose immediate digital delivery for instant delivery. At D&O MANAGEMENT SAS, we ensure that every detail is perfect for an unforgettable gifting experience.
Is the gift box available in a digital format (e-gift box)?
Yes, you can offer a digital gift box with email delivery for immediate redemption. You also have the option to choose a gift pouch version delivered to your home, with D&O MANAGEMENT SAS.
Can the gift box be sent directly to the recipient?
You can have the gift box delivered directly to the recipient when placing your order. Shipping costs are included in our official D&O MANAGEMENT SAS store.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and times vary depending on the destination, with options for immediate digital delivery or a gift pouch version at home. At D&O MANAGEMENT SAS, you benefit from direct and secure rates for a simplified shopping experience.
What are the delivery times for gift boxes by mail?
The delivery times for our gift boxes by post are usually 2 to 5 business days. You can also opt for immediate digital delivery, which allows the recipient to receive the gift box instantly. All our gift boxes are available at D&O MANAGEMENT SAS.
Is it possible to schedule a delivery date?
You can choose the sending date of your gift box during your order. The boxes are available in digital version for immediate sending or in gift pouch delivered to your home, according to your preferences. Take advantage of this flexibility to offer an exceptional moment with D&O MANAGEMENT SAS.
Is express delivery available?
Express delivery of our gift boxes is available according to the options offered during your order at D&O MANAGEMENT SAS.
How can I track my order?
To track your order, log in to your account on our website. There, you will find all the necessary information regarding the status of your order. At D&O MANAGEMENT SAS, we ensure that your shopping experience is as smooth as possible.
Can I receive my gift box by email or mail?
You have the option to receive your gift box by email or by mail, depending on your preference. Delivery options are available during your order with D&O MANAGEMENT SAS.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually 2 to 3 business days. Your gift box will be shipped as soon as your order is validated, with a gift envelope to your home, at D&O MANAGEMENT SAS.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the Terre Blanche Hotel Spa Golf Resort establishment, offered by D&O MANAGEMENT SAS.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. At D&O MANAGEMENT SAS, we invite you to check these conditions to know the possibilities for extension.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on the availability and conditions of the Terre Blanche Hotel Spa Golf Resort establishment. The boxes can be used for stays, spa services, golf courses, or meals in the restaurants, thus offering great flexibility. At D&O MANAGEMENT SAS.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is subject to the booking conditions of the Terre Blanche Hotel Spa Golf Resort establishment. These conditions are specified upon purchasing the gift box from D&O MANAGEMENT SAS.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions of the Terre Blanche Hotel Spa Golf Resort establishment. The gift boxes offered include discovery stays, sensory escapes or dreams, as well as gift vouchers for various services, with options for customization and immediate digital sending. At D&O MANAGEMENT SAS, you benefit from a gift pouch version delivered to your home.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the specific conditions of each service within our establishment D&O MANAGEMENT SAS.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of the Terre Blanche Hotel Spa Golf Resort establishment. The specific terms are indicated in the general conditions of your D&O MANAGEMENT SAS gift box.
Can I convert my gift box into a gift card?
D&O MANAGEMENT SAS gift boxes cannot be converted into gift checks. You can use them to book a wellness experience, a stay, or a gastronomic service at our Terre Blanche Hotel Spa Golf Resort establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Yes, D&O MANAGEMENT SAS offers special gift boxes for events like Valentine's Day, Christmas, or weddings, with offers tailored to each occasion.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At D&O MANAGEMENT SAS, our gift boxes are perfect for celebrating special occasions like birthdays, bachelorette or bachelor parties. You will find suitable options for getaways for two or solo wellness moments, to offer an unforgettable experience to your loved ones.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by D&O MANAGEMENT SAS are official and guaranteed without intermediaries. You thus benefit from the best rates directly from the establishment, with complete customization of your box according to your wishes.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the Terre Blanche Hotel Spa Golf Resort. You can offer a unique wellness experience, a discovery stay, or a gift voucher valid for all the resort's services, depending on the gift box chosen at D&O MANAGEMENT SAS.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The services included in our gift boxes can be exchanged according to the availability and conditions of the Terre Blanche Hotel Spa Golf Resort establishment. The options range from massages, facial treatments, and other wellness services, thus offering flexibility to customize the experience. D&O MANAGEMENT SAS.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at D&O MANAGEMENT SAS.
Is online payment secure?
Online payment for your gift boxes is fully secured on our D&O MANAGEMENT SAS platform.
Is payment via group or shared payment possible?
Payment via kitty or shared is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order with D&O MANAGEMENT SAS.
Are your gift boxes exclusive creations, specifically designed by your establishment?
D&O MANAGEMENT SAS gift boxes are specially designed to offer a unique experience at Terre Blanche Hotel Spa Golf Resort, with exclusive services such as stays, spa access, or gift vouchers valid for all resort services.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your order at D&O MANAGEMENT SAS.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You benefit from an immediate digital delivery and a gift box version at your home, with secure payment directly to the establishment D&O MANAGEMENT SAS.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay for their gift box purchases by bank transfer or administrative mandate. At D&O MANAGEMENT SAS, we offer payment solutions tailored to the needs of professionals.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at D&O MANAGEMENT SAS.
When purchasing a gift box, do I keep the history of my orders?
You can view the history of your orders in your customer account. All the necessary information is available directly when purchasing your gift box from D&O MANAGEMENT SAS.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. All these payment options are available directly on our D&O MANAGEMENT SAS website.
Can I receive an invoice after my purchase?
After your purchase, an invoice will be sent to you by email. You will also be able to find it in your customer account, at D&O MANAGEMENT SAS.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. All payments are secure and processed directly by D&O MANAGEMENT SAS.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of D&O MANAGEMENT SAS.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. The payment is secure and direct to the establishment, with the possibility to choose and customize your gift box according to your wishes at D&O MANAGEMENT SAS.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the Terre Blanche Hotel Spa Golf Resort establishment, located in Provence-Alpes-Côte d'Azur. Please check the payment terms on the product sheet of our D&O MANAGEMENT SAS website.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will then be included with the shipment. Take advantage of this option to make your gift even more unique, with D&O MANAGEMENT SAS.
Can we add options to your gift box offers?
The gift boxes from D&O MANAGEMENT SAS may include options depending on availability and the specific conditions of each offer. You can customize your box with various services, such as massages or meals, to create a tailored experience.
Do you offer premium packaging for gift boxes sent by mail?
At D&O MANAGEMENT SAS, we offer premium packaging options for your gift boxes sent by mail, to make them even more appealing to your loved ones.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. Choose and customize your box as you wish, with a gift pouch version delivered to your home or an immediate digital send, at D&O MANAGEMENT SAS.
How do I request a refund for a gift box purchased online?
To get a refund for your gift box purchased online, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions of D&O MANAGEMENT SAS.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The box will be sent to your home or available in digital version for immediate use, depending on your preference. This service is provided by our establishment D&O MANAGEMENT SAS.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at D&O MANAGEMENT SAS.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. You can choose and customize your gift box with all your desires, directly with D&O MANAGEMENT SAS.
Does the right of withdrawal apply to the purchase of a gift box?
The gift boxes offered by D&O MANAGEMENT SAS are neither exchangeable nor refundable, as they involve specific and personalized services.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of your purchase at D&O MANAGEMENT SAS.
What should I do if the received box is damaged or contains an error?
If the received gift box is damaged or contains an error, a photo of the issue will allow us to process your request quickly according to the conditions of D&O MANAGEMENT SAS.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of sale that you will find on the description page of the box at D&O MANAGEMENT SAS.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the box before its expiration date, it can no longer be used. We recommend checking the validity conditions at the time of purchase to know any extension options offered by our establishment D&O MANAGEMENT SAS.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the Terre Blanche Hotel Spa Golf Resort establishment, where you can enjoy stays, spas, golf, and gastronomy. D&O MANAGEMENT SAS invites you to check the terms when purchasing your gift box.
How can I redeem the cashback?
To use your gift box, follow the instructions indicated on it or on the Terre Blanche Hotel Spa Golf Resort website. You can enjoy various services such as stays, spa treatments, or gastronomic experiences, depending on the gift box chosen at D&O MANAGEMENT SAS.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box are indicated on the product page or in the general terms and conditions of sale. At D&O MANAGEMENT SAS, we commit to processing your refund requests as quickly as possible.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased from D&O MANAGEMENT SAS are neither exchangeable nor refundable.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for gift boxes according to the establishment's conditions. You can check the available dates during your booking with D&O MANAGEMENT SAS.
Is booking with a gift box subject to availability?
The reservation with a gift box from D&O MANAGEMENT SAS is subject to the availability of Terre Blanche Hotel Spa Golf Resort. To fully enjoy your experience, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at D&O MANAGEMENT SAS.
Do I need the gift box number to make a reservation with a gift box?
To use your gift box at D&O MANAGEMENT SAS, you will need the associated number. This number is required to validate your reservation and enjoy your wellness experience or stay.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the Terre Blanche Hotel Spa Golf Resort establishment. This exceptional location in Provence-Alpes-Côte d'Azur offers spa, golf, and gastronomy stays for an unforgettable experience, with some of the best facilities in Europe. You can fully enjoy your gift box at D&O MANAGEMENT SAS.
Can I use my gift box on holidays?
The use of your gift box at Terre Blanche Hotel Spa Golf Resort may vary depending on the availability of public holidays. To fully enjoy your wellness experience or stay, check the specific conditions of the establishment D&O MANAGEMENT SAS.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the Terre Blanche Hotel Spa Golf Resort establishment. You can enjoy high-end services such as access to the spa or nights in a deluxe suite, depending on the gift box chosen at D&O MANAGEMENT SAS.
Can I book online with my gift voucher?
Online booking with your gift box is possible depending on the availability and conditions of the Terre Blanche Hotel Spa Golf Resort establishment. You can choose from different wellness experiences and stays, such as the Échappée des Sens or the Séjour Découverte, to fully enjoy your stay at D&O MANAGEMENT SAS.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the Terre Blanche Hotel Spa Golf Resort establishment, located in Provence-Alpes-Côte d'Azur. Take advantage of this opportunity to discover the exceptional and luxurious facilities of our resort D&O MANAGEMENT SAS.
Can I make a reservation by email with my gift box?
Booking with a gift box can be done by email according to the conditions of the Terre Blanche Hotel Spa Golf Resort establishment. This resort, located in Provence-Alpes-Côte d'Azur, offers spa stays, gastronomic experiences, and golf activities for an unforgettable moment. Take advantage of this unique opportunity with D&O MANAGEMENT SAS.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This option is available for all boxes offered by D&O MANAGEMENT SAS.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher, such as a night in a Deluxe Suite or a spa massage. Any additional services or options are at your own expense. The gift boxes are valid for all services of the Resort: hotel, golf, spa, restaurants, at D&O MANAGEMENT SAS.
Is my gift box personalized?
Your gift box is nominative, in the name of the beneficiary indicated at the time of purchase. It is valid for the services of the Terre Blanche Resort, located in the Pays de Fayence in Provence Côte d'Azur, and offers you access to exceptional and luxurious facilities. At D&O MANAGEMENT SAS.
Can my gift box be used all at once?
Your gift box can be used all at once. This way, you will fully enjoy the experience offered by Terre Blanche Hotel Spa Golf Resort, whether for a discovery stay or a sensory escape. The terms of use are specified in the conditions of your D&O MANAGEMENT SAS gift box.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for all the services of our establishment D&O MANAGEMENT SAS, including the hotel, golf course, spa, and restaurants.
Is my gift box valid in only one establishment?
Your gift box is valid for all the services of the Resort: hotel, golf, spa, restaurants. You can use it at our establishment D&O MANAGEMENT SAS, located in the Pays de Fayence in Provence Côte d'Azur.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the conditions of the Terre Blanche Hotel Spa Golf Resort establishment. You can enjoy a stay in a luxurious setting in Provence-Alpes-Côte d'Azur, with access to exceptional facilities such as the spa voted among the best in Europe. D&O MANAGEMENT SAS.
Can someone else use my gift box?
The gift box is personalised and can only be used by the designated beneficiary. At D&O MANAGEMENT SAS, we offer a unique and personalised wellness experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested on-site according to the conditions of your gift box. At D&O MANAGEMENT SAS, we offer personalized and unforgettable experiences.
Is an ID required upon arrival when using a gift box?
Upon your arrival with a gift box, you may be asked for a piece of identification according to the conditions of the establishment D&O MANAGEMENT SAS.
Do you accept pets?
The presence of pets depends on the conditions of the Terre Blanche Hotel Spa Golf Resort establishment. For a peaceful stay, we advise you to check this information directly with the D&O MANAGEMENT SAS establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. The reservation conditions are specific to each gift box, and you will be able to choose and customize your wellness experience or stay among our offers, such as the Échappée des Sens or the Séjour Découverte, at our establishment D&O MANAGEMENT SAS.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest at D&O MANAGEMENT SAS.
Is my gift card divisible? Can I use it multiple times?
Your gift check can be used in several installments, depending on availability and the establishment's conditions. Make the most of the services at Terre Blanche Hotel Spa Golf Resort with D&O MANAGEMENT SAS.
What are the check-in and check-out times?
The arrival and departure times for your stay at the Terre Blanche Hotel Spa Golf Resort are specified when you book your gift box. This way, you can fully enjoy your relaxing and luxurious experience at our establishment, D&O MANAGEMENT SAS.
What services are included in a gift certificate?
The services included in a D&O MANAGEMENT SAS gift voucher vary depending on the chosen box set. For example, the Discovery box set allows access to all the resort's services: hotel, golf, spa, restaurants. For specific details, refer to the conditions mentioned at the time of your box set purchase.
What is the difference between a gift box and a free amount voucher?
A gift box offers predefined wellness experiences, such as a massage or an overnight stay, while a voucher with a free amount allows you to pay for a service of your choice, such as a stay, a meal, or a round of golf, depending on the amount chosen. Enjoy these offers at D&O MANAGEMENT SAS.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You will find all the necessary details to give with peace of mind, with options such as immediate digital sending or home delivery of a gift pouch. At D&O MANAGEMENT SAS, we pride ourselves on transparency and customer satisfaction.
How do I use a gift box during booking?
To use your gift box at D&O MANAGEMENT SAS, book directly with the establishment mentioning the unique code on your gift box. Specific conditions, such as availability and opening hours, are specified at the time of booking.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. You can indicate this during the order or customize the box to your liking. All boxes are available for purchase on the D&O MANAGEMENT SAS website.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box depends on the specific conditions of each box and the availability of our Terre Blanche Hotel Spa Golf Resort establishment. The boxes offer unique experiences such as stays, massages, and spa access, valid according to the terms indicated at the time of purchase from D&O MANAGEMENT SAS.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment D&O MANAGEMENT SAS.
What is the validity period of a gift box?
The validity period of a D&O MANAGEMENT SAS gift box is generally 1 to 3 years, depending on the establishment chosen. To find out the exact duration, please consult the establishment's terms and conditions on our website.
Are children allowed?
Children are welcome at our Terre Blanche Hotel Spa Golf Resort establishment, located in Provence-Alpes-Côte d'Azur. This luxurious resort offers exceptional facilities for the whole family, in the heart of a preserved natural setting. Enjoy an unforgettable stay with D&O MANAGEMENT SAS.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of our gift box does not spend the entire value, the remaining balance cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of D&O MANAGEMENT SAS.
Is the spa access private?
Access to the Terre Blanche spa is included in several of our gift boxes, such as the Échappée des Sens or the Échappée des Rêves, for a unique wellness experience. The specific details of the access are specified in the conditions of each box at D&O MANAGEMENT SAS.
What types of gift boxes do you offer?
We offer gift boxes for discovery stays, wellness getaways, gastronomic experiences, or gift vouchers usable for all the services of our establishment D&O MANAGEMENT SAS.